According to the thermometer, Summer is here. Temperatures have risen across the country and that means we need to share with you some important details about shipping.
Wine is sensitive to temperature. Even under optimal circumstances (which 2020 is not panning out to be optimal by any definition) there are a lot of uncontrollable variables with shipping. Out of an abundance of caution for your wine and your financial investment in these wines, we will hold wines until a future ship date when temperatures are cooler. There are 2 exceptions to this.
If you really need your wine right away, please select FedEx 2-Day or Priority Overnight at Checkout. If you select Ground shipping and later realize your wine is on hold and wish to expedite it, A.J. can upgrade your shipping method and provide you with rates and delivery timelines. He’s always just an email away.
Pioneered by FedEx as a way to move…well organs and tissue and medical stuff, Cold Chain is a temperature-controlled shipping method that FedEx offers between May and October. These shipments are consolidated on a weekly basis and take as long (and sometimes longer) than Ground shipments. That being said, the wines will get to you faster via Cold Chain than they will if you wait for cooler Fall weather. Cold Chain is NOT available to every zip code and every address, so if you’d like to inquire about getting your wine out via Cold Chain, A.J. can help.
LET US CELLAR YOUR WINE
As I mentioned above, we will hold your shipment until temperatures are safe to ship without temperature-controlled packaging, at no additional charge. Our cellar is a great place for your wine to hang out for a little bit. It’s dark, it’s cool (55F), and I promise you the wine is improving.
We won’t “JUST SHIP IT”
I know some places will, if you request it, send your wine ASAP without any temperature-controlled packaging via FedEx or UPS Ground and throw up their hands. Not us. We can upgrade/expedite your shipping, or we can hold it in our cellar.
ON YOUR END
A missed delivery attempt means more time on the delivery truck and in the local fulfillment center (neither of which are temperature controlled). Please call or email A.J. if you need to change a scheduled delivery for any reason.
As always, if you have any questions, please call 503.538.4110, or email firstname.lastname@example.org